Eastman / Aero price gouging on overseas sales

[Jeff M]

What we do know is the cost to the customer, and i'm pleased to say it is the same wherever you live. To say ELC and Aero are charging VAT to US customers is just plain old wrong.

Round and round we go.
What you see as the "same cost to the customer" others see as "non UK customers are paying 20% more than they should be".
It may or may not bother non UK customers to the point where they choose to shop elsewhere, but at least the information is out there for folks to decide for themselves.

 

[omarco]

What we do know is the cost to the customer, and i'm pleased to say it is the same wherever you live. To say ELC and Aero are charging VAT to US customers is just plain old wrong.

Round and round we go.
What you see as the "same cost to the customer" others see as "non UK customers are paying 20% more than they should be".
It may or may not bother non UK customers to the point where they choose to shop elsewhere, but at least the information is out there for folks to decide for themselves.

Round and round indeed.

So the 'new' information is that UK sellers pay VAT on UK based sales? or is that ELC and Aero don't give a 20% rebate to non EU buyers?

Strikes me that neither of those things is new (or indeed undisclosed) information.

 

[Persimmon]

What we do know is the cost to the customer, and i'm pleased to say it is the same wherever you live. To say ELC and Aero are charging VAT to US customers is just plain old wrong.

Round and round we go.
What you see as the "same cost to the customer" others see as "non UK customers are paying 20% more than they should be".
It may or may not bother non UK customers to the point where they choose to shop elsewhere, but at least the information is out there for folks to decide for themselves.

Round and round indeed.

So the 'new' information is that UK sellers pay VAT on UK based sales? or is that ELC and Aero don't give a 20% rebate to non EU buyers?

Strikes me that neither of those things is new (or indeed undisclosed) information.

Have you actually read this thread ???
Please try

 

[Jeff M]

Strikes me that neither of those things is new (or indeed undisclosed) information.

Re-read the thread.
Though it may not have been news to you, the fact that non UK buyers are paying the same as UK buyers was news to lots of folks...on both sides of the issue.

 

[ausreenactor]

I just figured that non-EU sales were priced up to appease the EU buyers. Would be foolish to anger the home crowd. And given that there is no tax 'collected' on a non-EU sale, Mr. Tax Man can not be offended. Quirky pricing policy....but hardly worth the level of key strokes getting thrown at it.... I am sure ELC buyers are not worried. It looks like 'non Eastman' buyers are the most up in arms... :?

EU is European Union and Non-EU is Non European Union & not Eastman User/Non-Eastman User, just to clarify......

Couchy

 

[Jeff M]

I...but hardly worth the level of key strokes getting thrown at it.

I agree.
And yet...here are folks complaining about the subject being discussed throwing more key strokes at it.
A simple "Oh yeah. Looks like ELC is doing that. Oh well" would suffice to move the subject on. Instead, we get a steady trickle of folks either complaining about people "whining", attacking England, attacking a company that they like or trying to deny that there may be a valid reason why some may not be pleased with the policy.
The more those folks post the more the folks who don't agree with the policy will post in reply, and the longer this thread will stay alive.

As Van posted earlier;

Jeeze..
Isn't it simple?
Brit customers pay (say) $1000 for ELC/Aero jacket which 'includes' Brit VAT tax.
American customer pays same $1000 'including' that same Brit Vat tax(for some reason?)...then + duty(tax) into USA.
ELC/Aero doesn't pay Brit VAT tax to Brit government for jackets sold to USA. So,instead,this goes into ELC/Aero's pocket...right?
...So ELC/Aero is making more profit off of USA customers...since no VAT tax is due to Brit government on those sales.
Correct..?

Van

... I am sure ELC buyers are not worried. It looks like 'non Eastman' buyers are the most up in arms... :?

Couchy

I can only speak for myself.

I've purchased over a dozen ELC and Aero products over the years.
Not planning on purchasing any more...unless through a second source that discounts.
I don't really care what others do.
My recent ELC A1 purchase was what set this whole thing off.
I received the jacket Saturday...sent it back Monday asking for my refund. (I actually emailed ELC telling them to cancel the order the day after I ordered it when I became aware of their pricing policy..but they had sent it out that morning.)

 

[John Lever]

How much tax do you get hit with in the US ?
I have heard that many items get through tax free. Imports into the UK never get through without subterfuge. I have had to pay hundreds of £'s when buying from NZ and the USA. When I bought from LW I think I paid about £250 import duty and £350 from NZ. Generally all the taxes and fees add about 30% to the price and that is the total price including shipping as tax is due on that also !!
Just thought it might put things in perspective.

 

[Vcruiser]

How much tax do you get hit with in the US ?
I have heard that many items get through tax free. Imports into the UK never get through without subterfuge. I have had to pay hundreds of £'s when buying from NZ and the USA. When I bought from LW I think I paid about £250 import duty and £350 from NZ. Generally all the taxes and fees add about 30% to the price and that is the total price including shipping as tax is due on that also !!
Just thought it might put things in perspective.

So since your government charges these taxes and fees..we should as well? Or British jacket companies are then justified for charging overseas pocketed fees.
This thread and discussion is going absolutely nowhere. :roll:

 

[Jeff M]

I can only speak for myself.

I've purchased over a dozen ELC and Aero products over the years.
Not planning on purchasing any more...unless through a second source that discounts.
I don't really care what others do.
My recent ELC A1 purchase was what set this whole thing off.
I received the jacket Saturday...sent it back Monday asking for my refund. (I actually emailed ELC telling them to cancel the order the day after I ordered it when I became aware of their pricing policy..but they had sent it out that morning.)

I knew this is the "principle" issue to you but you hurt your pocket pretty deep!
Sending the jacket back is like $50
refund is not including the shipping that's like 35-40 Pounds...
you empty your pocket $100 for nothing! (not really for nothing)
it's your money and your decision!

Shipping back was $60.
Yes. This is a principle issue for me..which shows how much it means to me.
This is what I have been saying all along.
I would have a hard time wearing the jacket without thinking how I got played by a company I had a lot of trust and faith in.
Would probably not have felt that way if I had received a straight answer when I first asked what their policy was.
(My opinion, and not one I expect others to share...but, so be it. )

 

[John Lever]

How much tax do you get hit with in the US ?
I have heard that many items get through tax free. Imports into the UK never get through without subterfuge. I have had to pay hundreds of £'s when buying from NZ and the USA. When I bought from LW I think I paid about £250 import duty and £350 from NZ. Generally all the taxes and fees add about 30% to the price and that is the total price including shipping as tax is due on that also !!
Just thought it might put things in perspective.

So since your government charges these taxes and fees..we should as well? Or British jacket companies are then justified for charging overseas pocketed fees.
This thread and discussion is going absolutely nowhere. :roll:

It wasn't really so concerned with this thread just a simple question that was not answered. People have often told me that imports into the US are often passed with little or no duty.
I was just curious.

 

[Vcruiser]

How much tax do you get hit with in the US ?
I have heard that many items get through tax free. Imports into the UK never get through without subterfuge. I have had to pay hundreds of £'s when buying from NZ and the USA. When I bought from LW I think I paid about £250 import duty and £350 from NZ. Generally all the taxes and fees add about 30% to the price and that is the total price including shipping as tax is due on that also !!
Just thought it might put things in perspective.

So since your government charges these taxes and fees..we should as well? Or British jacket companies are then justified for charging overseas pocketed fees.
This thread and discussion is going absolutely nowhere. :roll:

It wasn't really so concerned with this thread just a simple question that was not answered. People have often told me that imports into the US are often passed with little or no duty.
I was just curious.

John
I've seen where others have stated that import duties have been hit or miss for them here in the states. All I know is I've payed duty on every new jacket that I've purchased from Britian..which have been quite a few.
Van

 

[John Lever]

Thanks

 

[omarco]

And yet...here are folks complaining about the subject being discussed throwing more key strokes at it.
A simple "Oh yeah. Looks like ELC is doing that. Oh well" would suffice to move the subject on. Instead, we get a steady trickle of folks either complaining about people "whining", attacking England, attacking a company that they like or trying to deny that there may be a valid reason why some may not be pleased with the policy.
The more those folks post the more the folks who don't agree with the policy will post in reply, and the longer this thread will stay alive.

As Van posted earlier;

Jeeze..
Isn't it simple?
Brit customers pay (say) $1000 for ELC/Aero jacket which 'includes' Brit VAT tax.
American customer pays same $1000 'including' that same Brit Vat tax(for some reason?)...then + duty(tax) into USA.
ELC/Aero doesn't pay Brit VAT tax to Brit government for jackets sold to USA. So,instead,this goes into ELC/Aero's pocket...right?
...So ELC/Aero is making more profit off of USA customers...since no VAT tax is due to Brit government on those sales.
Correct..?

Van

i think its a little rich to claim that those who are basically saying "thats the price get over it" are whining. I also think it a little unreasonable to keep repeating that there are people who want this thread stopped.. its shown no signs of slowing yet! I also think it only good manners to allow those who disagree with you to argue just as vociferously you have.

There is one issue and we are all looking at it from different angles.. for what its worth, Van had it mostly right ^^ the price is the same to the customer, the US sales are more profitable to the manufacturer.

Over n Out.

 

[Jaguar46]

I see this as an opportunity to get a great jacket from Aero, a few less orders coming in mean shorter wait times, returns mean sale jackets up on the site. I can't wait. Boy oh boy.

I am still getting bored with this thread.

 

[Persimmon]

I see this as an opportunity to get a great jacket from Aero, a few less orders coming in mean shorter wait times, returns mean sale jackets up on the site. I can't wait. Boy oh boy.

I am still getting bored with this thread.

:roll: :roll:

 

[Jaguar46]

:roll: :roll:

:| :lol:

 

[Dr H]

I see this as an opportunity to get a great jacket from Aero, a few less orders coming in mean shorter wait times, returns mean sale jackets up on the site. I can't wait.

Glad you've found a silver lining. You won't be getting any competition from me, GW all the way thank you very much

 

[ButteMT61]

I see this as an opportunity to get a great jacket from Aero, a few less orders coming in mean shorter wait times, returns mean sale jackets up on the site. I can't wait.

Glad you've found a silver lining. You won't be getting any competition from me, GW all the way thank you very much

As for ELC, the reply someone posted is more an issue for me at this point. It was essentially, "so what?".
Well, indeed.

 

[bfrench]

How much tax do you get hit with in the US ?
I have heard that many items get through tax free. Imports into the UK never get through without subterfuge. I have had to pay hundreds of £'s when buying from NZ and the USA. When I bought from LW I think I paid about £250 import duty and £350 from NZ. Generally all the taxes and fees add about 30% to the price and that is the total price including shipping as tax is due on that also !!
Just thought it might put things in perspective.

Hi, John,

What would have put those purchases in perspective would have been to have the LW price plus the NY state sales tax added and given as a total price without explaining the sales tax inclusion.

Then you could have paid your duties on top of that plus the extra duties on the undisclosed tax.

Ditto for RMNZ.

Now maybe you see why we're expressing an opinion of paying hidden taxes.

Don't forget that the next time you buy US to ask that they put the state sales tax on and also show it as part of the price - that way we'll all be even.

We're a long way from this being over. Any hidden taxes will always be a target for exposure - why pay more than necessary especially a foreign tax and I don't care where any one lives it should be out in the open.

Rant over.

 

[Jaguar46]

I just checked my invoice from Aero on the recent purchase of a new Highwayman in FQHH that I made from their sale page. It shows the price subtotal 565 pounds, shipping 40 pounds, Net Total 605 pounds, and VAT as 0.00.

Nothing hidden. I paid no VAT on my purchase. Did I pay on overinflated price? The normal price is 620 pounds. (possibly more since it has 2 interior pockets)