VLJ software upgrade

[ausreenactor]

Still have to reload the page every other attempt at a page.

 

[Nathan Flowers]

Still have to reload the page every other attempt at a page.

Have you cleared your internet cache?

 

[Smithy]

If you can run a trace route that’s the only way I could diagnose it for you.

I'll give it a go. When I try and access the forum it comes up with a DNS thing.

 

[Nathan Flowers]

Also is your smartphone on your WiFi or separate internet service when you get to the site on it?

 

[Smithy]

Smartphone is using the Wifi at home Nathan

 

[Nathan Flowers]

Then it has to be your laptop internet cache. Have you tried using a different browser?

 

[Smithy]

Just tried with Edge now (I'm usually on Chrome) and still can't connect, comes up with...

ERR_NAME_NOT_RESOLVED

 

[Smithy]

...and on Chrome it says...

DNS_PROBE_FINISHED_NXDOMAIN

 

[Saint-ex]

Hello @Nathan Flowers .

same for me.

with my cellphone in 4G no problem. At work in wifi or wire no problem

but with my home connection it’s complicated

sometimes it works, sometimes no.
But using my VPN I’m sometimes able to find a fake localisation where it works.

it’s seems to be a DNS propagation issue

 

[Enigma1938]

Hello @Nathan Flowers .

same for me.

with my cellphone in 4G no problem. At work in wifi or wire no problem

but with my home connection it’s complicated

sometimes it works, sometimes no.
But using my VPN I’m sometimes able to find a fake localisation where it works.

it’s seems to be a DNS propagation issue

Same here... still....

 

[Smithy]

I'm no IT expert but multiple members with similar problems would seem to suggest that there's something up at the VLJ end rather than just something only wrong at the individual user end?

Be interesting to know just how many other members are having the same problems. I know of another 4 who haven't posted here so it's probably fairly widespread.

 

[Nickb123]

iPhone is hit and miss here. Sometimes several hours between being able to access the site. However, not continuously like that. Works most of the time.

 

[Micawber]

I'm no IT expert but multiple members with similar problems would seem to suggest that there's something up at the VLJ end rather than just something only wrong at the individual user end?

Be interesting to know just how many other members are having the same problems. I know of another 4 who haven't posted here so it's probably fairly widespread.

Agree. I suspect it's a VLJ based software or data allowance issue.

Not sure why the difference between domestic or business wifi and and smartphone provider access should make a difference, I don't recall it doing so on any of the forums I have administered.

 

[Flightengineer]

Today I couldn't enter here, forum was unavailable about 10-12 hrs, and not only me, but a few more members as far as I know.

 

[D97x7]

Same as above, even after clearing all saved data

I then get this

I've just managed to get on now.

 

[s4rmark]

Me too, went on site and just a blank page. This happened on iPad and android phone.

 

[Micawber]

Same, both wifi and phone

 

[Persimmon]

I haven't been able to connect ever since this latest upgrade. Indeed I thought the site had gone !
My various phone(s) over the years have always allowed me to connect to the site using my home wifi but no longer and as I don't have a "home computer" there is no cache to clear.
Currently using a different computer on my home wifi and I am connected.
No idea what the goodness that means re VLJ connectivity !
Looking at the posts above it seems this latest upgrade has caused the issue and is at the VLJ end.
Can this not be reset back ?
Anyway glad to know the site is still around ...albeit not user friendly

 

[MikeyB-17]

I don’t seem to have the problems others are getting as a rule, on Android phone or iPad, but been down all morning for me.

 

[Micawber]

Down for a long time this morning. Lots of attempts to get on for the rest of the day.

Not sure these reports are helping?