Fantastic Customer service

Discussion in 'Reproduction manufacturers' started by coalman, Sep 22, 2017.

  1. coalman

    coalman Active Member

    Messages:
    240
    Location:
    west midlands uk
    Hi


    Just wanted to share my thanks to Gary, Rob and all other staff who make up ELC.

    Just over 4 weeks ago I dispatched my ELC B10 to them for a full set of knits and within weeks they had turned it around despite a very bulging order book.
    Arrived yesterday looking brand new so looking forward to some cold weather now LOL.

    So thank you all for such a superb job.

    Regards

    John
     
  2. Steve27752

    Steve27752 Well-Known Member

    Messages:
    1,523
    Location:
    Berkshire, U.K.
    They always do a good job.
     
    coalman, Pilot and ausreenactor like this.
  3. ausreenactor

    ausreenactor Well-Known Member

    Messages:
    3,813
    Location:
    Mildura, heart of the Mallee.
    Chuck something up on the website.. I was blown away earlier this year with their efforts.
     
  4. Pilot

    Pilot Well-Known Member

    Messages:
    717
    Can only agree!
     
    coalman likes this.
  5. Falcon_52

    Falcon_52 Active Member

    Messages:
    761
    Location:
    Iowa, U.S.A.
    I have always had good service from Gary and company. I'm glad to see that they are still top-notch even with their backlog and the new factory opening.

    Noel
     
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  6. dmar836

    dmar836 Well-Known Member

    Messages:
    3,129
    Location:
    Kansas, USA
    In a world where it seems you have to beg some to take your money this is high praise. Cudos to them!
    It's why these companies stay around.
    Dave
     
    coalman and Pilot like this.
  7. Pilot

    Pilot Well-Known Member

    Messages:
    717
    ....with a full order book.
    Superb!
     
    coalman likes this.

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