Royal Mail/Parcelforce

[ausreenactor]

Gents..

Had a claim for Paypal today. US$505. Item was sent Registered Post International and I have the receipts and twice this has initiated Seller Protection. Royal Mail has done me no favors and has not provided a single update since the jacket departed Australia on 17 Nov. Buyer was chasing the jacket after three business days which was not a good sign. Has anyone got any ideas on Parcelforce? Buyer stated the tracking number is not showing anything. I know Italy and France add their own tracking numbers. China tracks it to the door(rulers of the world one day, mark my words). I have requested the Sydney office fax number straight up, so they cant request the faxed photocopies of the receipt on
Christmas Eve again.

If anyone knows anyone... Tracking number is RQ018200501AU. Not EMS internet visible, but if someone knows Postman Pat? thanks...

Oh..it is probably being worn by the buyer now. I expect another claim from a Chinese buyer in the US who wanted it shipped to China? Not on your life sport. So that will go sour too. All at Christmas too....Might can eBay all together...

Couchy..

 

[John Lever]

Unless you use Global Priority Royal Mail/Parcelforce do not track all the way, after it leaves the country of posting there is no further tracking.

 

[Cobblers161]

You used to be able to track pretty much anything up en-route to the UK until a couple of weeks ago when they updated their website. I could track allsorts coming in, I'm hoping it's a glitch in the system as it's a real pain in the rear!

 

[wheat1479]

I had an item sent from England,same method.I used their tracking number in the US postal system and after a few days it showed up and all was fine.It at first stated turned over to overseas mail system or something to that effect.The US system stated as much,but never said where,until it was delivered.It then showed on the US website.the same day it was delivered.I agree about China.

 

[RCSignals]

I know the USPS picks up tracking when it enters here. I thought it was international agreement to do so. I'm surprised tracking was dropped. No such agreement between uK and Aus?

I also used to be able to log in to Royal Mail and ParcelForce to track

 

[asiamiles]

If anyone knows anyone... Tracking number is RQ018200501AU. Not EMS internet visible, but if someone knows Postman Pat? thanks...

Sorry to hear. I do EMS only when selling jackets on eBay, though happy to send air-mail otherwise as from 15 years of International shipping I know that items VERY RARELY go missing, so in cases like this it's either a scam or the package is simply held up somewhere and the buyer is exhibiting a lack of patience.

 

[ausreenactor]

L-2 by Buzz Rickson arrived today, and the case was closed by the buyer. About to verify if they stated it was delivered. As the buyer's daughter did not sign for it? Do I commence a lost item and reclaim the value and the shipping as compensation if it was not 'delivered'?

As an aside the exchange rate went from US$0.96 to US$1.02 in the three days, I have lost US$30+ dollars on the Paypal exchanges. They are currently investigating what they can do? Dogs!

Thanks for the posts and suggestions! Might put the UK on the France/Italy postal shit list..Would never happen in China...

Couchy

 

[asiamiles]

Do I commence a lost item and reclaim the value and the shipping as compensation if it was not 'delivered'?

Very unlikely to happen, but you could probably get done for fraud if they investigated and found out what you were up to. That said, it seems you paid for a mail service (the package should have been signed for) that they failed to deliver (no pun intended), so surely you should be partly refunded...of course, I guess they will say say it was literally "out of their hands."

 

[RCSignals]

So he received the jacket and was refunded for it as well? Just a little confused.

 

[deeb7]

So he received the jacket and was refunded for it as well? Just a little confused.

I can translate Australian ... the buyer received the jacket, and dropped the claim, however he didn't sign for the signature required package. Couchy is now light heartedly suggesting, that he (Couchy) makes his own claim for non-delivery.

 

[Andrew]

So he received the jacket and was refunded for it as well? Just a little confused.

I can translate Australian ... .

I'm pretty sure that's Armyspeak Dave as it's not a dialect i'm fluent in.

 

[ausreenactor]

My typing fingers move faster than my brain does. That is an Army induced fault. Operator Keyboard Course in 1993! 35 wpm, 10000 keystrokes - 0 errors. Oooh yeah. Commando Typist! Lean, mean secretary machine? Thanks for translating David.

Fraud...those clowns would not know which day of the week it was. It is an afront to pay for the service and not have it followed up properly. If they can not track it, it is 'lost'! I anticipate another dispute in a few weeks, even though I paid for the $3.00 Delivery Confirmation on top of Registered Post International. Postal delivery times are going from days to weeks here in Australia. No regular post flies anymore. Only the Express and Platinum stuff is afforded any level of priority. One Express Post(overnight to most cities, two days to the rest of Australia) item took a week? Christmas? Who knows.

Karma and faith restored for a while. Last day of work for the year, so it is all good. Back on deck mid-January. Cyclones and floods aside. Has to be NSW's turn for Mother Nature to strike?

Thanks again..

Couchy

 

[asiamiles]

Fraud...those clowns would not know which day of the week it was. It is an afront to pay for the service and not have it followed up properly.

Same all over. I think a lot of the time they just have these services but have no clue how they actually work. They basically take your money but it counts for nothing. I had a poster sent from Japan to NYC, that got damaged. It was insured. Recipient, who was a pro-dealer/gallery owner, seemed a bit clueless and USPO seemed to be telling him one thing and Japan Post telling me another. I should have been paid full compensation but couldn't even get the ball rolling. Just gave up.

 

[ausreenactor]

I think the 'give up' is what they hope for. If they stuff you around for long enough the genuinely affected decide it is not worth it. The item is still only listed as leaving Cairns on Nov 17th. Will give them a week. Paypal still dudded me too, making money on the transfer to USD and then back to AUD to withdraw it. How they can pull stuff back that is not actually in the account is beyond belief too. All's well that ends well, or so they say..

Regards..

Couchy

 

[prostaff4ever]

Paypal makes a lot of money on the "float". They seem to find an infinite number of ways to delay transfer of funds out of Paypal accounts, yet can withdraw funds from your bank or credit card instantaneously. I'm sure they make serious $$$ from interest on the funds that are just swimming around in limbo!